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How do we shape our team experience?

What's our Team Experience vision at folk?

Create a people-centric environment where each folker gets as much delight as they add during their time here at folk.

Team Experience Design Principles:

  • Build a delightful experience. Simplicity in design for all.
  • Create an empowering environment. Make people owners of their growth.
  • Maximize people's impact. Connect our team to each other and to our mission, often.

How do we build our Team Experience?

Shaping a Team Experience as a product requires that we adopt a product-based approach built upon feedback + data.

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Our roadmap will be fueled by:

  • regular 1:1s to pinpoint areas of improvement
  • Team Experience survey (run every cycle) to put 1:1s feedback in a broader perspective
  • project-based analysis to set a motion for continuous improvement

Let's focus on Diversity. Inclusion.Belonging

✨Diversity. Inclusion. Belonging.

Results from our latest team experience survey

Last Cycle of 2024 - Key Takeaways

  • Team Satisfaction - Average rating: 4.3/5
  • TL;DR: simplicity, trust, intentional growth

This is important to you and we're going to work on it:

  • have even more discussions about vision, ownership, professional paths, team structures, and how these all tie into folk's business needs.
  • protect our environment of trust, high ownership, great vibes and energy

Details

  • Empowerment - Average rating: 4.1/5

      • According to you, we can get even better by:

    1. discussing more about vision and strategy
    2. boosting even more autonomy in decision-making
    3. finding the balance between operational and strategic/foundational projects
    4. working even more cross-functionally
    5. sharing even more feedback
  • Recognition - Average rating: 4.2/5

      • According to you, we’re getting there thanks to:

    1. having clear metrics/ROI to measure projects’ impact → objectives are sometimes too high, and it feels like we’re never achieving enough
    2. trust and ownership
    3. energy and team dynamic
    4. feedback and celebration → already great, we could be even more vocal about it
    5. market recognition and user love
  • Progression/Projection - Average rating: 4.1/5.

      • According to you, we’re getting there thanks to:

    1. challenging goals
    2. ability to provide feedback
    3. internal move
    4. iteration, quality, improvements
    5. shared knowledge on business, product, tech