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How do we shape our team experience?

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At folk, we consider our team experience to be “the product our team members buy into during the recruitment process and continue to subscribe until their very last working day.” [Source]

The sole purpose of our team experience is for each folker to get as much delight as they add during their time here at folk. It is built upon 3 key pillars 👇

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How do we build our team experience?

Shaping our team experience as a product requires that we adopt a product-based approach built upon feedback and data.

What are our latest initiatives?

December 2022

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Team NPS: 4.9/5

Words from the team - What's unique at folk?

  • the product & the growth: getting better and better, building something big
  • being part of a team and spending time together (weekly, offsite, coffee, party...)
  • freedom, responsibility, respect, focus, personal growth, collaboration, pro/personal balance
  • simplicity, no politics, always space to ask/discuss

Improvement areas and related initiatives

September 2022

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Team NPS: 4.7/5

Words from the team - What's unique at folk?

  • the delight we have while working together (coffees, folk-off, remote, flexibility),
  • the way we work together (focus, velocity, availability, communication, quality),
  • the trust we have in each other (ownership, expertise/talent, ok to fail - iterate and learn)

Improvement areas and related initiatives

  • to encourage people to visit our Paris HQ, we have clarified our traveling expense policy and increased the traveling budget.
  • to increase talks/chat moments with the team, we have set up Slack huddles for spontaneous team coffee chat as well as online gaming sessions once a month.
  • to encourage office days through team events, we are organizing team events every two months (in addition to our team offsite every quarter).