What's our Team Experience vision at folk?
Design a people-centric team experience anchored in simplicity—where every team member is empowered to own their growth, maximize their impact, and find as much delight in their journey as they bring to folk.
Team Experience Design Principles:
- Build a delightful experience. Simplicity in design for all.
- Create an empowering environment. Make people owners of their growth.
- Maximize people's impact. Connect our team to each other and to our mission, often.
At folk, we define our Team Experience - the same way Jessica Zwaan did at Whereby - as “the product our team members buy into during the recruitment process and continue to subscribe until their very last working day."
Through our People & Talent roadmap, year after year, our objective is to improve on every single step of the employee journey to build a unique Team Experience for each folker.
Why is our Team Experience important?
Just as we define a Product Experience, defining a Team Experience helps us:
- Be focused by identifying issues and areas of improvement
- Work in rhythm by iterating on solutions
- Be transparent by communicating clearly with our users (aka. you 😉)
How do we build our Team Experience?
Shaping our Team Experience as a product requires that we adopt a product-based approach built upon feedback + data.
Our roadmap will be fueled by:
- regular 1:1s to pinpoint areas of improvement
- Team Experience survey (run every cycle) to put 1:1s feedback in a broader perspective
- project-based analysis to set a motion for continuous improvement